Case study, venue and attraction
Bingemans took Funworx ordering digital and served thousands with less friction
By shifting Funworx to a takeout-focused, digital-first approach with App8, the Big Splash team ran a high-volume attraction with less labour on the floor.
Venue and attraction
Measured outcomes
- 87.5% of Funworx transactions on App8
- 75% of Funworx online-ordering revenue
2023 to 2024 season.
These are venue and attraction results, not a business and industry catering metric.
What changed
From manual work to one connected flow
Before App8
- Counter service capped how fast staff could move
- Labour tied up keeping lines down
- Hard to scale on a busy day
With App8
- Guests order and pay from their phones
- Staff move from the counter to fulfilling
- Thousands served with less labour
The challenge
Bingemans Big Splash serves thousands of guests across its Funworx attractions on a busy day. Traditional counter service capped how fast the team could move and how much labour it took to keep lines down.
The solution
Bingemans shifted Funworx to a takeout-focused, digital-first approach on App8. Guests order and pay from their phones, so staff spend less time at the counter and more time fulfilling.
The results
Digital ordering carried the season: 87.5% of Funworx transactions and 75% of online-ordering revenue ran through App8, with less labour on the floor while serving thousands of guests.
We discovered new ways to leverage App8 that increased our sales as well as our ability to provide a better guest experience. By shifting to a takeout focused approach, we’ve been able to improve our operations with less labor and reduced friction which is critical when serving thousands of guests.